Part of: Understand your denial

Understand your denial

Know your deadlines

Turn the date on your notice into the dates you and the plan each have to meet.

In brief

  • Deadlines depend on your kind of coverage, and most are counted from the date you receive or the date printed on the notice.
  • For job-based plans and individual plans that are not grandfathered, 180 days is a floor, not a ceiling, and the external review window is a separate four months.
  • Medicare, Medicaid, TRICARE and Veterans Affairs each have their own clocks, and some are measured in days, not months.
  • Check the date on your notice, which controls.

Read the full guide: Appeal deadlines by coverage type

More guides, tools and letters

More guides, tools, letters 8

Guides

Tools

  • Tool

    Deadline calculator

    Turn the date on your notice into the dates you and the plan each have to meet, with the rule behind each one.

Letters and scripts

  • Letter or script

    Tell the plan it missed its deadline

    A letter that tells your plan it did not decide your claim or appeal in time, quotes what the federal rule says follows, and asks the plan to confirm in writing what it did and where you now stand.

Programs and services

Run by other organizations.

  • Program or service

    AppealArmor

    A free web tool that reads a photo or text of your denial letter, shows you what it read, and emails an appeal letter and a Next Steps sheet with where to send it and your deadline. It also has a deadline calculator.

    From AppealArmor

  • Program or service

    Health Appeal

    A free service with an in-page deadline check and an appeal letter builder that works inside an artificial intelligence (AI) assistant or on its site. You sign and send the letter yourself.

    From Health Appeal

Questions to keep handy
  • What exactly was denied, and under which part of the plan?
  • What is my deadline, and what is it counted from?
  • Where and how do I send my request, and how will I prove it arrived?
  • Who decides, and can I ask for a faster decision?

Your notice or plan document controls if it differs from a general rule. Keep a copy of everything and the date and way you sent it.

Not what you need? Find a person who can help, or search the whole site.

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