Nonprofit ยท Triage Cancer
Triage Cancer legal and financial navigation
Free one-on-one phone help with health insurance, disability insurance, work and money questions from a cancer-focused legal-education nonprofit. It gives information, not legal representation or financial aid.
Know before you go
The help is free and open to patients, caregivers, advocates and health care professionals, but the organization's focus is cancer. It does not provide legal representation or financial assistance; if that is all you want, the page says you will be sent information and your scheduled call will be cancelled. Calls go only to U.S. phone numbers, and the team works Monday to Thursday. Several Triage Cancer resources carry drug company sponsor logos, as our research review found.
- Cost
- Free (as the page states)
- Where
- Nationwide
- How to start
- Start with the chat tool on the page, called Lane, or the get-help form. If you still have questions, you can book an appointment, and what you told Lane goes to staff so you do not have to repeat it.
- Have ready
- Your denial letter and the date on it; Your plan name and type of coverage, if you know it; A short list of your questions
Where this comes from
- Provider
- Triage Cancer
- Source we read
- https://triagecancer.org/legal-and-financial-navigation-program
- Date we read it
- . This is not a fresh check.
- Date the provider printed
- Not displayed
- What we checked
- We read the provider's public page. We have not verified availability, eligibility or outcomes for any individual.
Other starting points
- Program or service
1-800-MEDICARE: talk to a person about Medicare
The Medicare phone line and live chat, open all day every day. Staff can point you to the right step for a complaint, and can pass an unresolved complaint to the Medicare Beneficiary Ombudsman.
From Medicare (Centers for Medicare & Medicaid Services)
- Program or service
American Cancer Society 24-hour helpline
A phone and chat line staffed around the clock by cancer information specialists who answer questions and connect you to services. It is an information and referral line, not an appeals service.
From American Cancer Society
- Program or service
An Arm and a Leg: First Aid Kit
An archive of articles and starter packs from the podcast An Arm and a Leg, including a starter pack on what to do if you are in collections for medical debt. General reporting on health care costs, not appeal steps.
From An Arm and a Leg